Privacy Policy

Janco Homes and Construction Pvt Ltd ("Janco Homes," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website (www.jancohomes.com) or use our construction and real estate services.

This Privacy Policy complies with the Personal Data Protection Act No. 9 of 2022 (PDPA) of Sri Lanka.

By using our website or services, you consent to the collection and use of your information as described in this Privacy Policy.

Personal Information You Provide:

When you use our services, we may collect:

• Contact Information: Name, email address, phone numbers, WhatsApp number, residential address
• Identification Information: National Identity Card (NIC) number, passport number (when required)
• Financial Information: Bank account details for payments, income information for loan facilitation
• Property Information: Land ownership details, construction requirements, project preferences, budget range
• Documentation: Copies of NIC, land deeds, bank statements (when required for land purchases or financing)

Information Automatically Collected:

When you visit our website, we automatically collect:

• IP address, browser type, device type, operating system
• Pages visited, time spent on pages, navigation patterns
• General geographic location based on IP address
• Information collected through cookies

We use your personal information to:

For Construction Services:

• Provide construction quotations and consultations
• Execute construction contracts and deliver building services
• Design architectural plans tailored to your requirements
• Communicate project updates and timelines
• Process payments and maintain financial records
• Obtain necessary building approvals and clearances
• Provide after-sales support and warranty services

For Real Estate Services:

• Process land plot purchase inquiries and reservations
• Prepare and execute land sale agreements
• Facilitate legal documentation and deed transfers
• Arrange payment plans and bank loan facilitation

For Customer Service:

• Respond to your inquiries and requests
• Schedule site visits and consultations
• Address complaints and resolve disputes

For Marketing (with your consent):

• Send newsletters and updates about new projects
• Inform you about promotional offers
• Request feedback and testimonials

We may share your personal information with:

• Service Providers: Architects, engineers, construction subcontractors, surveyors, legal advisors, and notary services (only information necessary for their work)
• Government Authorities: Urban Development Authority (UDA), local municipal councils, Department of Registration, Survey Department, and other authorities as required by law for building approvals and legal compliance
• Financial Institutions: Banks and financial companies when facilitating construction or land loans (with your consent)
• Legal Requirements: Law enforcement agencies if required by court order or regulatory investigations

What We DON'T Do:

We will NEVER:
• Sell your personal information to third parties
• Share your information with unrelated marketing companies
• Disclose your information to competitors
• Use your information for purposes not disclosed in this policy

We implement appropriate security measures to protect your personal information:

• Secure office premises with access controls
• Password-protected computer systems
• Encrypted data transmission (SSL certificates on website)
• Secure backup systems for data recovery
• Staff training on data protection and confidentiality
• Limited access to personal information on need-to-know basis

In the event of a data breach, affected individuals will be notified without undue delay.

We retain your personal information as required by law:

• Construction project records: Minimum 7 years after project completion
• Land sale agreements: Permanently for legal records
• Financial records: As required by tax and accounting regulations
• Marketing communications: Until you unsubscribe

After retention periods expire, personal data is securely deleted or anonymized.

Under Sri Lanka's Personal Data Protection Act (PDPA), you have the right to:

• Access: Request a copy of your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information (subject to legal requirements)
• Objection: Object to processing of your information for marketing purposes
• Portability: Request your data in a structured format
• Withdraw Consent: Withdraw consent at any time (does not affect previous processing)

How to Exercise Your Rights:

Contact us at:
• Email: jancohomearch@gmail.com
• Phone: 0112 090 090
• Address: 458/1/1, High Level Road, Pannipitiya, Sri Lanka

We will respond to your request within 30 days.

We use cookies to improve your website experience:

• Essential Cookies: Required for website functionality
• Analytics Cookies: Help us understand visitor behavior (Google Analytics)
• Functional Cookies: Remember your preferences

You can control cookies through your browser settings. Disabling essential cookies may affect website functionality.

We will only send you marketing communications if you have opted in to receive them. You can unsubscribe at any time by:

• Clicking "Unsubscribe" in our emails
• Replying "STOP" to SMS messages
• Contacting us directly

Note: Even if you opt out of marketing, we will still send essential service communications related to your projects.

• We photograph completed projects for marketing and promotional purposes
• Project images may be used on our website, social media, and advertising materials
• We will not disclose your name, address, or personal details without explicit consent
• You may opt out of having your project photographed or showcased publicly

For questions about this Privacy Policy or to exercise your privacy rights, please contact:

Privacy-Specific Matters:
Email: jancohomearch@gmail.com
Data Protection Officer: Viraj Perera
Office Address: 458/1/1, High Level Road, Pannipitiya, Sri Lanka

If you believe your privacy rights have been violated, you can file a complaint with:

Data Protection Authority of Sri Lanka
Website: www.dpa.gov.lk

By using our website or engaging our services, you acknowledge that:

• You have read and understood this Privacy Policy
• You understand how we collect, use, and protect your personal information
• You consent to the processing of your data as described
• You understand your rights and how to exercise them

Thank you for trusting Janco Homes and Construction with your personal information and your dream home project.